We provide a range of shipping options to choose from, including Free Shipping with purchases over $150.  This option will appear automatically at checkout.

Please allow 2-3 business days for your order to process before tracking information will be available.  

RETURNS – Our 30-Day Money-Back Guarantee

We are delighted to offer a “30-Day Money-Back Guarantee” on all purchases.  If for any reason you wish to discontinue using the product(s), return the item to us and we will promptly issue a refund.  Returned item(s) must be in re-sellable condition, a determination that will be made at our discretion.  Contact us at


A quality product is something we want to ensure for each customer.  That being said, we do know that life happens and we want you to be confident and satisfied with your purchase.  A Lifetime Warranty is the best way we can offer that piece of mind.  If at any time your product breaks, rips, or deteriorates from natural causes we will fix or replace the item with the same product or something equal to or less than the initial product price.

If your product is broken, please include the item (in the case of a beaded bracelet, however many beads are remaining) and a return mailing address and ship to:

Mystech Canada
24 Park Meadows Court SE 
Medicine Hat, AB   T1B 4C3

Electronics Exception

Mystro Earbuds and Headphones warranty information as follows:

Up to 6 months (180 days) from date of delivery — Full replacement

After 6 months — $99 replacement fee for earbuds, $150 replacement fee for headphones


Lastly, as with all Holistic products...


The statements on this site have not been approved by Health Canada. Any information that may be found anywhere on this site is not presented as a substitute, nor intended to be a substitute for medical advice, treatment or diagnosis.

Note: This site does not dispense medical advice or prescribe the use of any technique as a form of treatment for medical problems without the advice of a physician, either directly or indirectly. In the event you use any of the information in this site for yourself, Mystech Canada accepts no responsibility for your actions.